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Mission Statement & Shared Values

"Create A Partnership With Our Clients To Strengthen The Performance And Champion The Success Of Their Business”

 

Teamwork

We work collaboratively as a team, understanding and drawing on each other’s strengths; recognizing each other’s accomplishments; teaching and learning from one another to achieve our mission.

Communication

We listen to each other’s requests and ask for clarification until we are sure we completely understand the issues and how they can be jointly solved.  We professionally confront each other’s communication behaviors and ask for reasonable and acceptable changes when they appear warranted.  We accurately describe events and situations, using words and phrases that are based on fact.

Team Member Satisfaction

We each contribute to building an environment where every employee can achieve high levels of performance; generate and act on important decisions; grow and learn personally and professionally and have access to information necessary to accomplish the mission.

Client Satisfaction

We focus our partnership efforts on developing a deep understanding of clients’ needs and attempt to exceed clients’ expectations of us in every instance.

Respect, Trust & Dignity

We “defend those who are absent.”  This means we do not speak negatively about each other or our clients.  When it is necessary to criticize, we do so in a constructive manner and only directly with those who are involved.  We never allow anger to control our decisions or action towards each other and our clients.  We expect our clients to trust us as we would each other and reserve the right to terminate a relationship if and when abuse occurs.

Integrity & Honesty

We never lie to our clients and we never lie to each other.

 

 

  

  

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Our Mission

Create a partnership with our clients to strengthen the performance and champion the success of their business


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© Copyright 2008, L. Kianoff & Associates, Inc.
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Sage Software, the Sage Software logos, and the Sage Software product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc., or its affiliated entities. All other trademarks are property of their respective owners

L. Kianoff & Associates, Inc.
1128 22nd Street South  
•   Birmingham, AL 35205
(205) 592-9990 Phone  
•   info@kianoff.com